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The service level agreement between IT Desktop and Client Services and the Faculty of Commerce confirms the characteristics of IT infrastructure and services required by the Faculty of Commerce as they are mutually understood and agreed to by representatives of the owner groups.

The purpose of the SLA is to ensure that the proper elements and commitment are in place to provide optimal systems availability for both Staff and Students within the Faculty of Commerce.

Forms

Change Request Form
(Information can be entered before printing)

Service Level Agreement Report

2004 MidYear Report

IT Committee Meetings

• 2002

• 2003:

18/3/03
Agenda
Minutes
Appendix A - Email
Appendix B - Email
Appendix C - Email

11/2/03
Agenda
Minutes
Appendix A - Email
Appendix B - Email
Appendix C - Accounting Finance Research Consulting Plan 2002-2004
Appendix D - Accounting Finance T L Plan 2002 - 2004
Appendix E - Economics Research Management Plan 02-04
Appendix F - Economics Strategic Plan 2002-2004(19 Nov 2002)
Appendix G - Management Research Management Plan 02-04
Appendix H - Management Teaching Learning Mgmt Plan 02-04
Appendix I - Faculty Plan 2003
Appendix J - comm_prop-2003
Appendix K - Lease_models-dec-2002
Appendix L - Email

Authorised by Director, IT Resources
@ University of Tasmania
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Last Modified: 05-Nov-2004